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Ethereon Edge Privacy Policy

This privacy policy explains what personal data Ethereon Edge collects, why we collect it, how we keep it safe and the choices you have. In short: we collect only what we need, protect it carefully and never sell it.

Last updated:

Privacy at a Glance

Ethereon Edge collects only the personal data needed to run your account, verify your identity and keep the platform secure, and we never sell your data.

What Information We Collect

We collect the details you give us at registration, the documents needed for identity checks and technical data about how you use the site.

  • Account details: name, email address, phone number and country.
  • Verification data: ID document and proof of address for KYC and anti-money-laundering checks.
  • Trading and payment data: deposits, withdrawals, settings and trade history, processed with our partner brokers.
  • Technical data: IP address, device and browser type, language preference and pages visited.
  • Support records: messages you send to our live chat or email team.

How We Use Your Information

Your information is used to open and run your account, meet legal obligations, protect against fraud and improve the platform.

  • To create your account and provide the Ethereon Edge trading platform and app.
  • To verify your identity and comply with anti-fraud and anti-money-laundering rules.
  • To process deposits and withdrawals through licensed partner brokers and payment providers.
  • To send important service messages, such as security alerts and trade notifications.
  • To analyse usage in aggregate so we can improve speed, features and support.

Who We Share Data With

We share personal data only with partners who help deliver the service, such as brokers, payment providers and verification services, or when the law requires it.

Each partner receives only the data needed for its task and must protect it under a written agreement. We do not sell, rent or trade your personal information to advertisers or data brokers.

Cookies and Language Settings

We use a small number of cookies to keep the site working, remember your language choice and understand overall traffic.

If you pick a language other than English, a cookie stores that choice and the page is translated using Google Translate, which may process the page text under Google's own privacy policy. You can clear cookies at any time in your browser settings.

How We Protect Your Data

Data is protected with 256-bit SSL encryption in transit, two-factor authentication for logins and strict internal access controls.

Your Privacy Rights

Depending on where you live, including under South Africa's POPIA, the UK GDPR, Canada's PIPEDA and Australia's Privacy Act, you can ask to access, correct or delete your personal data.

You can also object to certain processing or ask for a copy of your data. Some records must be kept for a minimum period to meet financial regulations, even after an account is closed. To make a request, contact our privacy team using the details on our Contact page.

How Long We Keep Data

We keep personal data only as long as your account is active and for the period financial and anti-money-laundering laws require afterwards.

Changes to This Policy

We may update this privacy policy from time to time, and the date at the top of this page always shows the latest version.